eCommerce, Supply Chain/ERP and CRM
We have extensive experience in implementing Supply Chain and Enterprise Resource Planning (ERP) solutions. We provide implementation services on the following ERP platforms
- SAP
- Oracle PeopleSoft and E-Business Suite
We also provide Enterprise Integration Solutions that integrate your Back Office ERP systems with your Front Office systems including your online store. These integration solutions vary from utilizing standard connectors to open source Enterprise Service Bus (ESB), web service and messaging solutions. As part of Master Data Management solutions we also offer implementation of Product Information Management (PIM) as well as Customer Data Integration (CDI) solutions.
We also offer Customer Relationship Management (CRM) implementation services on the following platforms
- Salesforce
- Sugar CRM
- Zoho CRM
Successful eCommerce Strategy requires the integration between several areas within an organization
- Product Catalog Management (Pricing, Rebates, Promotions)
- Backoffice/Order Fulfillment
- Finance (Payment Gateway/Processor, Fraud Detection)
- Marketing (Content Management, SEO/SEM, Keyword Ads, Affiliate Management, Campaign Management)
- Customer Service/Customer Relationship Management (CRM)
Our key differentiator is our deep knowledge in these various areas and our ability to develop an integrated eCommerce strategy and carry out the execution.
Area | Technology |
Product Catalog Management | Heiler Product Information Management (PIM) |
Backoffice | ERP Integration (SAP, MS Dynamics, PeopleSoft) |
Finance | Payment Gateway Integration with Fraud Prevention Solutions |
Marketing | Enterprise Content Management Solutions, Campaign Management and integration with ERP/Web |
Customer Relationship Management | CRM solutions such as SalesForce, MS Dynamics CRM, Sugar CRM, Zoho CRM |
Web/ E-Commerce/ Product Information
Management (PIM)
We have extensive experience in building and maintaining large-scale B2C/B2B eCommerce sites utilizing both leading commercial and open source eCommerce platforms such as:
- ATG
- Hybris
- IBM Commerce Server
- ElasticPath
- Magento