eCommerce, Supply Chain/ERP and CRM

We have extensive experience in implementing Supply Chain and Enterprise Resource Planning (ERP) solutions. We provide implementation services on the following ERP platforms

  • SAP
  • Oracle PeopleSoft and E-Business Suite

We also provide Enterprise Integration Solutions that integrate your Back Office ERP systems with your Front Office systems including your online store. These integration solutions vary from utilizing standard connectors to open source Enterprise Service Bus (ESB), web service and messaging solutions. As part of Master Data Management solutions we also offer implementation of Product Information Management (PIM) as well as Customer Data Integration (CDI) solutions.

We also offer Customer Relationship Management (CRM) implementation services on the following platforms

  • Salesforce
  • Sugar CRM
  • Zoho CRM

Successful eCommerce Strategy requires the integration between several areas within an organization

  • Product Catalog Management (Pricing, Rebates, Promotions)
  • Backoffice/Order Fulfillment
  • Finance (Payment Gateway/Processor, Fraud Detection)
  • Marketing (Content Management, SEO/SEM, Keyword Ads, Affiliate Management, Campaign Management)
  • Customer Service/Customer Relationship Management (CRM)

Our key differentiator is our deep knowledge in these various areas and our ability to develop an integrated eCommerce strategy and carry out the execution.

Area Technology
Product Catalog Management Heiler Product Information Management (PIM)
Backoffice ERP Integration (SAP, MS Dynamics, PeopleSoft)
Finance Payment Gateway Integration with Fraud Prevention Solutions
Marketing Enterprise Content Management Solutions, Campaign Management and integration with ERP/Web
Customer Relationship Management CRM solutions such as SalesForce, MS Dynamics CRM, Sugar CRM, Zoho CRM

 

Web/ E-Commerce/ Product Information

Management (PIM)


We have extensive experience in building and maintaining large-scale B2C/B2B eCommerce sites utilizing both leading commercial and open source eCommerce platforms such as:

  • ATG
  • Hybris
  • IBM Commerce Server
  • ElasticPath
  • Magento